Terms and Conditions

As your requirement, this is up to you to being able to use such types of services, tools and functions offered to you by this site, you must read and restricted to follow each and every terms and conditions mentioned in this Agreement. If you not restricted to follow by each and every term and condition mentioned in this Agreement, you must leave this Site promptly and you may not retain to our services.

Software

"Software" stands for a computer program of any kind, whether owned by GLOBAL IT SOLUTIONS or by a third party, whether delivered via download, CD, other media, or other delivery method, including client and/or network security software. Elements of the Software are protected under copyright, trade secret, unfair competition, and other laws. Technician will take you through the download process of secured and safe software.

Service Plans

All the service plans are to be mentioned in this site to be modified or to be cancelled at any time with no any prior notice. GLOBAL IT SOLUTIONS LIMITED reserves the right to cancel service at any time with no any prior notice, for any reason. "Charge-backs" or cancelling of any fees or service charges paid for through your credit card.

Submission of Plan Orders

You may order most of the Services by calling GLOBAL IT SOLUTIONS. At time of receiving of an email from us on the email address which you have mentioned on it as a part of the Registration process for the services. We are not responsible for interrupted Services in connection with any Plan Order that it has not accepted.

Payment method

You can make payments through you VISA / Master debit / credit card. Amex and Discover cards are also accepted. Also, you can make payment through e-cheques

Delivery Restrictions

Our scope of service is restricted to US and Canada only. We neither sell any product nor serve outside North American territory .

Renewal Policy

It will be in your prior knowledge that our services subscription will be renewed at the completion of your subscription cycle until explicitly stated otherwise. For the payment option your credit card will be charged at the time of registration through our site. If you would like to opt for the ‘Auto Renewal', please contact us on 1 (604) 593-5768.

Refund Policy

For the consideration of subscription plan, your full amount will be refunded if we are failing to resolve the subscription problem with in the 30 days of subscription to our site. In incident based plan, you will be refunded with the entire amount through following premises:

Disputes

If we are failed to provide or satisfy you with our best work performance, you can put a complaint in written way within 30 days of the service being performed. We will act in response to your written complaint as soon as we are able to and will try to resolve the issues regarding your complaint. All complaints that are not resolved will be resolved by mandatory, binding arbitration as set forth herein.

Failed Services Attempts

We will act in all reasonable ways to develop the nature of the problem that require our professional and technical attention and to locate, analyse and correct those errors or problems. Otherwise we are not in a condition to promise, despite our best efforts that we will be able to successfully resolve the problems you have retained us to check up and repair.

Expiration of Services

We have right to reserve the expire any prepaid and unused professional time and services that remain on your account if such has not been used within a year of the original purchase date. We shall have no duty to notify you of our decision to expire the unused professional time or services or any pending expiration.

General Site Rule

Privacy Policy

At GLOBAL IT SOLUTIONS, we respect the trust you have in us and so it is our responsibility to protect your Privacy.